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Morrison Container Handling Solutions Brings Augmented Reality and Remote Support Technology to Manufacturing at PACK EXPO Las Vegas

Morrison Container Handling Solutions is set to demonstrate its innovative remote support technology at the 2019 PACK EXPO Las Vegas. Fostering their Support Built In attitude has led Morrison to pioneer new support techniques with augmented reality that allow their customers the convenience of remotely connecting to Morrison from anywhere in the world. 

 

Morrison Container Handling Solutions Brings Augmented Reality and Remote Support Technology to Manufacturing at PACK EXPO Las Vegas

Morrison Container Handling Solutions is excited to demonstrate its innovative remote support technology at the 2019 PACK EXPO Las Vegas. Fostering their Support Built In attitude has led Morrison to pioneer new support techniques that allow their customers the convenience of remotely ...

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Morrison Container Handling Solutions is excited to demonstrate its innovative remote support technology at the 2019 PACK EXPO Las Vegas. Fostering their Support Built In attitude has led Morrison to pioneer new support techniques that allow their customers the convenience of remotely connecting to Morrison from anywhere in the world. 

Launching Remote Support Capabilities in 2018, Morrison’s technicians and sales representatives are now able to provide quick service and communication with local and foreign facilities. Additionally, they can provide guidance and conduct remote Factory Acceptance Tests (FATs), allowing the customer to save travel time and focus on current business matters.

This enhancement to the Support Built In doctrine is conducted through the use of special glasses equipped with AR technology that enables livestreaming of the customer facility so Morrison can diagnose and guide in real-time for quick response to questions that may arise in the setup, operation, and maintenance of container handling systems. Additionally, the glasses provide PDF viewing, language translation, photo capture and sharing, video viewing, and can be safety rated and can even be programmed to guide changeover operations specific to the customer’s application.

“Support Built In is a way of life at Morrison, so we know time is of the essence for our customers,” says Nancy Wilson, CEO. “Morrison embraces technology and staying current, so finding a way to bridge the gap of service and travel was a natural evolution for us.”

The technology department at Morrison took the opportunity one step further with the use of Hololens augmented reality. This headset allows customers to physically interact with a virtual container handling solution, seeing it in life size or tabletop and truly picture how it will fit into an existing or new line.

Future applications of augmented reality in manufacturing will continue to be implemented, and Morrison can currently use  this technology  to bring machines and user manuals to life, allowing decision makers and operators the opportunity to understand a machine in real time.

With a world ever connected through mobile devices, Morrison sought an opportunity to evolve its expert customer service and provide added value to their customers. This natural extension of the company’s mission meant finding a way to bring service quicker and more efficiently to customers, so they can truly reduce downtime and imagine the possibilities when it comes to exploring new container handling systems.

“The opportunities are essentially endless with what we can do with this remote and AR technology,” says Ryan Finke, Engineering Manager. “We’re going to continue to forge ahead and find new applications with these systems to make it easier for our customers to receive support on a moment’s notice.”

Both pieces of technology will be available to interact with in booth C-2241 so PACK EXPO attendees can picture how this innovation will positively alter their company’s efficiency.

ABOUT MORRISON CONTAINER HANDLING SOLUTIONS
Morrison Container Handling Solutions is a leading manufacturer of timing screws and quick-change parts that speed up changeover times and lead to greater line efficiencies for the most complex operations. Through the custom design and manufacturing of drive units for new drive applications to replace existing old ones, Morrison builds the best solutions available in the container handling industry. To meet the ever-changing needs in the packaging industry, Morrison also designs and manufactures custom machinery – always with Support Built In®.

With more than 48 years of unmatched experience designing and engineering container handling systems, the family owned and operated USA Manufacturer, Morrison offers customers the best in problem solving, reliable products, technical expertise, and customer service.

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Published by Morrison Container Handling Solutions on Aug 29, 2019

More information

Morrison Container Handling Solutions

T: (708) 756-6660
F: (708) 756-6620

Address
335 W. 194th Street
Glenwood, IL
60425
United States
View map

 

Morrison Container Handling Solutions

T: (708) 756-6660
F: (708) 756-6620

Address
335 W. 194th Street
Glenwood, IL
60425
United States
View map

 

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Container Handling Equipment